Online Project Management & Tracking
Our ProAct2Net online management system brings you smarter, fresher solutions whenever you need them – 24/7. Our ProAct2Net management system has been configured to meet client’s changing needs and ensure swift response and comprehensive solutions. Whether you need a full Call-centre facility, or perhaps only reactive & emergency maintenance cover, our Help Desk team will be briefed, and their service tailored, to suit you.
Our Help Desk function is fully solution oriented. The desk forms a comprehensive property service interface, which will link you with ProAct2it;s extensive network of property supply services. In effect, you can place one request on-line or call and rest assured that the job will be done. However, if you want a bespoke system with dedicated exclusive lines, pre-set authority limits and full project support, we can organise this for you too. Like we say, we will gear the service to match your needs.
We operate this system so that we can guarantee immediate attention and call resolution for all emergency & reactive maintenance calls, Security Alerts and Health & Safety reporting, while also implementing time-sensitive planned maintenance programmes. But the service extends beyond this too.
This key interface is delivered through ProAct2it’s qualified Help Desk Team. Our people have extensive experience in the retail property management industry and can quickly identify your core needs and optimum solutions. Moreover, they are instinctively Client-focussed and will work with you to establish your exact requirements. You may need help with procurement, health & safety, or even store development. Your Help Desk team will source the best advice, guidance and supply available to you.